Privacy Policy

We may collect account information such as name, email address, password hash, account type, organization name, workspace details, billing details, and payment-related metadata supplied through our payment providers.

We may also collect profile, onboarding, campaign, offer, task, submission, analytics, notification, support, and administrative review data that users create or upload while using the service.

When you visit the website, we may collect technical information such as device type, browser type, IP address, approximate location, referral source, usage events, and cookie-related identifiers.

We use information to provide and secure the service, create and manage accounts, process onboarding and approvals, operate workspaces, generate and review tasks, administer campaigns, support billing, and communicate with users.

We use contact information to send essential service emails such as verification, account, security, onboarding, billing, task, and support communications. If you opt in, we may also use your email address to send newsletters, product updates, and other marketing communications.

We may use information to improve the platform, monitor performance, detect fraud or abuse, enforce our policies, investigate incidents, and comply with legal or regulatory obligations.

We may use aggregated or de-identified data for analytics, reporting, service improvement, and internal business operations.

We may share information with service providers that help us operate the platform, including hosting providers, analytics providers, email providers, and payment processors, but only for purposes reasonably related to providing the service.

Information may be disclosed where required by law, legal process, government request, or where disclosure is reasonably necessary to protect rights, safety, security, or the integrity of the platform.

If Meshion is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction subject to applicable law.

We retain information for as long as reasonably necessary to provide the service, maintain records, enforce agreements, resolve disputes, support security and fraud prevention, and satisfy legal, tax, accounting, or compliance obligations.

Retention periods may vary depending on the type of data, the role of the user, the state of the account, and whether the information is tied to billing, approvals, audits, or platform safety reviews.

We use reasonable administrative, technical, and organizational measures intended to protect personal and business information against unauthorized access, loss, misuse, or disclosure.

No system can be guaranteed to be completely secure, and you remain responsible for safeguarding your login credentials and controlling access to your account and workspace.

You may update certain account and profile information inside the platform. You may also request account closure or other privacy-related assistance through Meshion support.

You may unsubscribe from marketing emails using the unsubscribe link in those messages. Even if you opt out of marketing emails, we may still send essential service communications where necessary to operate or secure your account.

Depending on your location, you may have rights relating to access, correction, deletion, or restriction of certain personal information, subject to applicable law and our legitimate business and compliance needs.

We may update this Privacy Policy from time to time. If we make material changes, we may revise the effective date and provide additional notice where appropriate.